BCCSA ICBA

Testimonials

At n. Wallace & Company Ltd. our clients and the people we work with are our best advertising. Below is just a small sampling of their experience.
"I was very impressed with the work of the Project Manager - Kelly Klassen. He handled his responsibilities throughout in a prompt and professional manner and was always available when required. He processed the necessary paperwork in a timely fashion and handled challenges on the project in a very co-operative manner. His conflict resolution skills are excellent. Kelly was very effective in relationship management with all players on the project.
The Site Superintendent Rod Philips was experienced and managed the site well. I was very impressed with another Site Superintendent, Ed Perigo, his initiative, problem solving, responsiveness, and detailed descriptions of site problems and implications and very positive attitude.
The project was on an extremely tight schedule with a changing design that evolved through the construction. All efforts were made by Wallace to adhere to the schedule and the budget and extras were kept to a minimum.
I am very thankful for Kelly's determination and diligence in obtaining all required documentation to complete the project, to have his sub trades to fix every little deficiency and also his consistent responsiveness to any concern of the client way past the warranty period.
We are looking forward to more opportunities for partnership with n. Wallace & Company."
Natasha Saksman, Manager Capital Projects, MArch Kwantlen Polytechnic University
"From the initial concept, design, budgets, schedule and building of the facility, the expertise of n. Wallace & Company Ltd. proved to be a significant asset to the successful outcome of this $12 million dollar construction project."
Gino Nonni, President, Wesgroup, Vancouver, BC
"Most importantly, we felt that n. Wallace and Company were well in control and meeting the deadlines as they occurred. Issues, if any, were identified quickly and transparently. In each case, solutions and options were forthcoming easily, leading to a successful project for everyone."
Susan Robinson, VP Operations, BC Hot House Foods, Inc., Surrey, BC
"n. Wallace & Company Ltd. demonstrated outstanding efforts to complete work one week ahead of a particularly tight schedule while adhering to the planned budget, specifications, and expected quality level."
Bern Roy, P.Eng, Kom Lynn Associates Ltd., Burnaby, BC
"Norm brings a really practical approach to keeping the budget and schedule under control...he treats his trades fairly and has surrounded himself with a very high calibre of construction managers and superintendents."
Jack Bogdonov, P.Eng., Bogdonov Pao, Structural Engineers, Vancouver, BC
"We had the pleasure of working with Wallace and Company, the successful bidders on the new Royal Bank facility. Our experience with them from start to end on this project was more than satisfactory.
The Project Manager - Kelly Klassen handled his responsibilities throughout in a prompt and professional manner and was always available when required. They processed and maintained the necessary paperwork in a timely fashion and handled challenges on the project in a very co-operative manner.
The Site Superintendent also was experienced and diligent in his efforts to maintain the schedule and costs despite challenging changes to the scope of work. Both men handled the often difficult occupancy timing and approvals process very well and assisted us in providing the Client with a quality product on their time schedule.
We would consider Wallace and Company on any future project we are involved in."
Larry Vetter, Gustavson Wylie Architects
"It is my pleasure to write this letter to express our gratitude for the job well done by n. Wallace & Company on the construction of our head office facility located in Cloverdale, BC.
The project was no easy one, in that it involved renovating a 1970's era building that had been modified multiple times through its life. At the onset, no-one had any idea as to the exact scope of the project, as is typical for a renovation project. However, your company did a terrific job in taking us through the process step by step, starting by identifying our basic needs, through to developing a working set of drawings, and finally, delivering a great product.
Though there were many scope changes throughout this renovation, the project still came in on budget. I would like to thank the entire Wallace team for a job well done. The overall management of the project by Richard Baumgartel left us feeling at ease, as we were kept well informed on the progress. We have received many complements on our "new" building, as it is seen to be a great enhancement to the area.
We would not hesitate to have n. Wallace & Company carry out future construction projects for us."
Noel W Mankey, AScT, VP Operations, Mainroad Lower Mainland Contracting Ltd.
n. Wallace & Co. has provided contracting services to BC Hot House Foods for several substantial projects over the past ten years. The most recent was the construction of office space at our new facility in Langley, BC.
A firm deadline for the relocation of the BC Hot House offices was in place prior to final design approval. Design issues delayed the project start date by several weeks, allowing for less than eight weeks to complete the project. Despite the extremely tight timeframe, n. Wallace & Co. assured us completion would be on time for the scheduled move. One month into the project our construction manager advised us that considerable progress had been made and completion would be ahead of schedule.
n. Wallace & Co.'s commitment to effective project management allowed us to transition to our new facility on time and within budget with no interruption to our daily operations."

Lori Cummings, Office Manager, BC Hot House Foods Inc.
"I have worked with Norm on many projects since the mid-1970's and have always found him to be a steady, down-to-earth knowledgeable construction man with a strong estimating background. I enjoy the design-build projects that he does. One of his real strengths is in cost-control-keeping on budget. As well, he is a real gentleman to do business with-one of the best."
Gerry Weiler, P.Eng., Partner, Weiler Smith Bowers, Consulting Structural Engineers, Vancouver, BC
"They did an excellent job of managing our project with regard to both our required schedule and budget. They kept us well-informed, met commitments, and quickly resolved problems as they arose."
Guff Muench, President, Cummins British Columbia, Surrey, BC
"Thank you and your team for your outstanding performance on our 16,000 sq. ft. addition without any disruption to our daily operations. I personally was impressed with n. Wallace & Company's design-build project management capabilities. This concept kept Wesco in control of our expenditures throughout the project and added the trust level we needed when making a significant capital investment."
Al Embley, Vancouver District Manager, Wesco Distribution Canada Inc., Burnaby, BC
"Despite industry labour and contractor shortages, n. Wallace & Company Ltd. managed to bring the project $160k under budget while still reaching anticipated scheduled milestones. Cooperative and professional project management and confident, skilled and experienced site supervision were key elements in bring the project to a successful completion."
Jurgen Franke, P.Eng., FSD Crane Maintenance and New Projects, Fraser Surrey Docks, Surrey, BC
"I have recently had the privilege, over the past 5 months, to work with Wallace & Company and more specifically their project team of Brent Baxter and Gerry Kemps to complete our PetSmart project in Richmond, BC.
It was a pleasure to be part of their excellent delivery of our project. The schedule was very compressed and costs were of primary concern. Both of which were handled masterfully by both gentlemen. They represented both the ethics and values that we as a company seek to associate ourselves with.
Their performance has not only impressed us but they have represented and enhanced our relationship as the punch list and quality performance by Brent and Gerry far exceeded the PetSmart standards.
Brent and Gerry were both very professional and very effective in their relationship management with all players, their order of delivery, and most importantly everything that they committed to both in contract and verbal form were delivered exactly as expected. I find it very rare when both expectations and anticipation find themselves paralleling reality. In this situation they met and I have been pleasantly surprised by their team's delivery.
I have been so pleased with their performance that I have made requests to the rest of our construction department to solicit their services on future PetSmart's in the area.
I look forward to our continued business ventures in the future with them."
David Mecham, PetSmart Construction Manager, PetSmart New Store Development
"This project was on an extremely tight schedule with a changing design that evolved through the construction.
The Wallace management team dedicated themselves to the project to ensure that all our requirements were met namely cost, quality and schedule.
I am pleased to say that the facility was up and running on schedule and under budget.
I would endorse n. Wallace & Company Ltd. on future projects."
Ken Reid, Manager, RSC Construction National Engineering, Sobeys Inc.
"Numerous areas were reviewed in the early stages including budget, consulting teams, design, scheduling, leasing and much more. The flexibility offered by Wallace and Company in dealing with all aspects of our requirements resulted in the building being completed on time and well under the budget provided to us during our early discussions.
We would be pleased to recommend Wallace and Company and the wide range of services they provided to our company."
Paul L. Callon, President, BC Comfort Air Conditioning Limited